Export stopped due to excessive size. Use CSV for a complete export - Support and Troubleshooting

Export stopped due to excessive size. Use CSV for a complete export Issue  Symptoms Exporting large XLS or XLSX file, throws error "Export stopped due to excessive size. Use CSV for a complete export" in the excel sheets itself.

Cause For XLS files, due to the lack of two system properties: glide.excel.export.limit glide.excel.max_cells For XLSX files, due to the lack of two system properties: glide.xlsx.export.limit glide.xlsx.max_cells Resolution Excel exports are intended for relatively small exports, fewer than 500,000 cells, while CSV can handle larger exports.

Even after updating the import/export properties in the https:// .service-now.com/nav_to.do?uri=%2F$impex_properties.do . you may face the issue while downloading huge excel files.

In those cases, based on the type of Excel sheet you want to import, add the corresponding properties with the desired values.

Additional Information Excel export threshold