How to show variables/variable editor on the catalog task - Support and Troubleshooting

How to show variables/variable editor on the catalog task Description The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity)

There are two ways to add the variables on the catalog task:

Through the catalog task activity on the workflow. https://docs.servicenow.com/csh?topicname=r_CatalogTask.html&version=latest Changing the Global field to 'True' on the variable. Release or Environment All versions

Resolution Steps to change the Global field to True:

Open catalog item - Scroll down to the Variables related list Add 'Global' field to the list view using gear icon Select all and set Global field to 'true'.