Root Cause

There is no domain path index. The Domains table is missing an index on the Domain Path field.


The path is in the table to improve performance hierarchical lookups of domains. Without an index on the path table, the performance of these lookups will diminish as the size of the Domains table grows.

Corrective Action

Contact Customer Support to have them create the domain table path index.

Provide audit details to customer support, if possible:

  1. Log onto your instance.
  2. Navigate to Domain Separation Center.
  3. Select the Errors widget.
  4. Open the Domain Table Path Index audit record.
  5. In the bottom left, click Copy Details. The contents of the audit record will be copied onto your clipboard.
  6. Paste those details into an incident to expedite customer support's ability to assess what's wrong.