TO/CC/BCC emails are deleting from email clientDescription Email client removing TO/CC/BCC from emailsCauseThe root cause of this issue is "Business Rule"ResolutionCheck logs to find business rule is triggering on sys_email tableIf nothing found in step 1, in business rules check the list of business rules by filtering sys_email tablecheck-in any business rule, they are trying to update/delete TO/CC/BCC value ( verify in the script )disable and test the email client