Connect user name does not match the logged in user nameIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms The incorrect name shows in the Connect Mini window and differs from the logged in name. For instance, if the logged in name is "John Smith," then we may see something like "Ed Roberts" showing up as the user in the Connect window. Release All releases Cause This issue can occur when the user in question has a corrupted Live Profile. Resolution Navigate to "live_profile.list" in the filter navigator, and search for the name showing in Connect in the "Name" column. The corrupted Live Profile should show a reference to the logged in user's name in the "Document" field.