MID Server Will Not Start Due To Severe Error - "An error occurred while decrypting automation encryption keys" Issue When starting your MID Server, it is still showing a "Down" status on your instance. When viewing the agent log you will see after starting the MID Server: 03/28/19 10:27:09 (774) StartupSequencer SEVERE *** ERROR *** An error occurred while decrypting automation encryption keys. com.snc.automation_common.integration.exceptions.AutomationIOException: No key pair found for DefaultSecurityKeyPairHandle at com.service_now.mid.keypairs.provider.standard.StandardKeyPairsProvider.decrypt(StandardKeyPairsProvider.java:340) at com.glide.util.MIDServerInfoPayloadDecrypter.decryptPayload(MIDServerInfoPayloadDecrypter.java:30) at com.service_now.mid.services.AutomationEncryptionKeys.load(AutomationEncryptionKeys.java:98) at com.service_now.mid.services.AutomationEncryptionKeys.onMIDServerEvent(AutomationEncryptionKeys.java:42) at com.service_now.mid.services.Events.internalFire(Events.java:102) at com.service_now.mid.services.Events.fire(Events.java:34) at com.service_now.mid.services.StartupSequencer.startServices(StartupSequencer.java:218) at com.service_now.mid.services.StartupSequencer.testsSucceeded(StartupSequencer.java:114) at com.service_now.mid.services.StartupSequencer.access$200(StartupSequencer.java:64) at com.service_now.mid.services.StartupSequencer$Starter.run(StartupSequencer.java:363) ReleaseAll releasesCauseInvalid keystore or MID Server cannot be validatedResolution1. Delete the /agent/keystore folder and restart the MID Server service. 2. If the solution above doesn't work, check for any customizations made to the MID Server related scripted web services below: https://<instance>.service-now.com/sys_web_service_list.do?sysparm_query=sys_package%3De70d4bc61bd20010cf0bda09dc4bcbeb&sysparm_view=Related LinksThere is a similar error with a different cause explained in KB0748823/PRB1342894 An error occurred while decrypting credentials from instance - Creating OAuth 2.0 credential results in no credentials being retrieved by the MID server, and Probes will no longer be able to use them