When a form is configured with a specific view, any clickthrough to records on other tables inherits that view - Support and Troubleshooting

When a form is configured with a specific view, any clickthrough to records on other tables inherits that view Issue  Symptoms When clicking through on a reference field to a record on another table, the view defined is the previous records.

Release All releases

Cause This is by design, the system works so that every time you click-through on a reference field to another record on another table, it inherits the previous record's view. If the current view doesn't exist for the referenced form, the Default view is shown, but the previous view name is displayed.

Resolution Create a view rule for the referenced table, so that it will always choose the correct view.

See Additional Information for more information on how to create a view rule.

Additional Information Create a view rule