How to add/remove columns in 'Ticket Fields' widget in 'ticket' page of Service PortalDescriptionHow to modify(add/remove) required columns in 'Ticket Fields' widget from Service Portal 'ticket' pageResolutionTo add columns other than the available columns(number, sate, priority, created on) in 'My ticket', modify the server script of the widget 'Ticket Fields'. Since it not recommended to modify OOB Ticket Fields, instead clone the widget and modify line var fields = $sp.get Fields(gr,'number,state,priority,sys_created_on);