Help the Help Desk is not visibleIssue When trying to initiate a scan/discover the Windows devices using "Help the Help Desk" from the Self Service, the module wouldn't be available ReleaseAllCauseHelp the Help Desk application "https://<your-instance>.service-now.com/discovery_intro.do" which is available under "Self Service" module will be inactiveResolutionTo make Help the Help Desk start scan application active under Self Service module follow the below steps, Login to the instance and NavigateSelf ServiceWhen hovering over the Self Service you'll get pen iconClick to edit and under the Related Links, search for the "Help the Help Desk"Set Active to "True" and Navigate to Self ServiceHelp the Help DeskStart the Scan to Help the Help Desk, to start the application