Remove 'Order now' button on Service Portal and use 'Add to cart' insteadIssue This article describes how to remove the 'Order now' button on the Service Portal when viewing a catalog item and use the 'Add to cart' option instead. Release Product: Service Catalog Resolution Open any catalog item on the Service Portal.Press CTRL + Right Click on the screen to bring up the Service Portal context menu.Click on 'Instance Options' and tick the "Show Add Cart Button" option, then save.Navigate to your Catalog Item list: https://<instance_name>.service-now.com/sc_cat_item_list.do.Add the following column to your list where their values are listed: No order now = trueUse cart layout = false Verify that the 'Order now' button is now removed from the Service Portal. Related Links Catalog Item List