How to configure a link directly to a Record Producer on mobile ($m.do)Issue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Description This article details the steps on how to configure a link on the homepage directly to a record producer for mobiles when they open up ServiceNow via the browser app ($m.do). Procedure We are using the example OOB record producer "Create Incident".https://<instance_name>.service-now.com/sc_cat_item_producer.do?sys_id=3f1dd0320a0a0b99000a53f7604a2ef9 Navigate to System Mobile UI > Mobile ModulesCreate a New record for the mobile moduleSet 'Path Relative To Root' to true and set the path using the following layout:/$m.do#/catalog/<catalog_sys_id>/category/<category_sys_id>/item/<record_producer_sys_id>What the above translate to, would be the following:/$m.do#/catalog/e0d08b13c3330100c8b837659bba8fb4/category/e15706fc0a0a0aa7007fc21e1ab70c2f/item/3f1dd0320a0a0b99000a53f7604a2ef9Navigate to System Mobile UI > Home Page ModulesCreate a new Mobile Home Page Module and link this to the Mobile Module you created previously Once the above has been completed, you should be able to see the home page link. You may need to log out of the browser completely on your mobile and close the browser as well. Applicable Versions The URL can be built differently between versions. Check the URL parameter(s) if an empty page is seen.