How to stop item generation on a policyIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms How to stop item generation on a policy.There is an item generation that is running on a policy, Personnel data, that needs to be stopped. Release Madrid Description There are (generating/retiring) items that get "stuck" in a table - sn_grc_item_generation. If you go in there and clear it out, it will fix your problem. Please go through with this below link for more information: https://community.servicenow.com/community?id=community_question&sys_id=a14f8287dbde13044fc2f4621f961929 https://community.servicenow.com/community?id=community_question&sys_id=1ca48fa9dbd8dbc01dcaf3231f9619ba