Users are unable to adding members on VTB boardIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Owner of the VTB board got "No matches found" when try to add a member by clicking 'Adding members' or Plus icon ReleaseAllCauseCustomer has Read ACL on sys_user.actvie ResolutionDisable or remove the Read ACL on sys_user.actvie by the step below: Clicking System Security -> Access ControlSearch name=sys_user.active and Operation =readClicking the recordUncheck Active Or delete the recordSave Please test on sub prod instance first before move to Production instance.