Difference in Classic UI and New UI for report creation on CI tables - Known Error

Difference in Classic UI and New UI for report creation on CI tables Description Difference in Classic UI and New UI for report creation on CI tables

Steps to Reproduce

Classic UI :

Reports > Create Switch to Classic UI Select table - alm_hardware Add condition Select "Show related fields" Add "Configuration item" > "Serial Number" Select operator "is different from" Observe list - "You can select "Serial number" field" New UI:

Switch to New UI Table - alm_hardware Add condition Add "Configuration item -> Serial number" Select operator "is different from" Observe list - "You cannot select "Serial number". It is not part of the available fields in the list.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix