Company logo is missing in the instance after the upgradeDescriptionAfter the upgrade, the logo in the instance is missing.Release or EnvironmentAny supported releaseCauseThe most probable cause for the issue is a clone from another instance before the upgrade with 'Exclude large attachment data' checked. Because of this, the image gets corrupted and after the upgrade the logo will be missing. To confirm that it is the root cause of the issue, go to system properties and copy the value of the property 'glide.product.image'. Searching for this sysID in sys_attachment table does not have an entry.ResolutionImport it from the other instance where the image shows up fine. Steps to resolve : Go to the list of system properties in working instance and get the value of the property named 'glide.product.image'. Now in sys_attachment table, search with sys_id from Step 1.Export the xml for this record.Go to sys_attachment_doc table and filter for Sys attachment with sys ID copied from Step 1.Export the resulting sys_attachment_doc records.Import the records from Steps 3 and 5 to the non working instance.Clear the browser cache and instance cache. Logging back to the instance resolves the issue.Additional InformationIf your issue did not start specifically after a clone, review the following system properties and make sure they both have the same valid values (the referenced image exists in the instance): glide.product.imageglide.product.image.light Also related to these system properties, review the following PRB which helps prevent issues with them after an upgrade: Changing logo in "My Company" core_company record modifies glide.product.image.light System Property without creating sys_update_xml