Record is not getting created in Item Produced Record [sc_item_produced_record] table when record producer is submitted from Scoped Service PortalIssue When a record producer is submitted from service portal, ideally two records will be created. One is in the table for which we have the record producer (like incident) and another record in Item Produced Record[sc_item_produced_record] table, that contains a map between the record producer from which record is created and the actual record (eg:incident record). The issue is that a record is created in incident table but not in sc_item_produced_record table when the record producer is submitted from Scoped service portalCauseThe customized version of 'SC Catalog Item' widget being usedResolutionReverting to the OOB widget for 'SC Catalog Item' fixes the issue.