Stage showing wrong value in the workflow type field when there is more than one workflow attached in a record. - Support and Troubleshooting

Stage showing wrong value in the workflow type field when there is more than one workflow attached in a record. Description  Stage showing wrong value in the workflow type field when there is more than one workflow attached in a record.

Create a new Project : PRJ0010536 Open the project detail [You can see the PMO Review field value = PMO Review ] Go to Details tab, Change the Phase field value from initiating to planning and then save Go to Workflow tab, we can see the PAB Review field value = PAB Review ] Expected Result : In the Workflow tab, under PAB Review field the Value should be PAB Review Actual Result : In the Workflow tab, under PAB Review field = PAB Review

Release or Environment London Patch 4 Hot Fix 2

Cause According to: https://docs.servicenow.com/csh?topicname=t_CreateAWorkflowStageField.html&version=latest The workflow stage field should be read-only and "In the Choice List Specification section of the Dictionary Entries form, select "Dropdown with --None" -- from the Choice list."

Resolution Open any existing Project from pm_project Table.

Under Workflow Tab, Right click on PMO Review>Configure Dictionary. Set the workflow stage field to read-only and in the "Choice List Specification" section of the Dictionary Entries form, selected "Dropdown with --None" from the Choice list. Click on Update. Repeat steps 2-3 for PAB Review.