Record Producer variables not visible when set to public - Support and Troubleshooting

Record Producer variables not visible when set to public Description  The variables in a Record Producer are not showing up in the public-facing page (even though they are set as public). The end user can access the page, but the variables are not showing up.

Release or Environment London

Cause "Read" roles for the variables and the record producer do not match. If the "read" roles for the record producer catalog item are set to "public", but there are either 1) No roles set up for the variables, or, 2) Different roles for the variables, then the variables will not show.

Resolution To resolve, give each variable the same roles as the record producer.