Back button on knowledge base behaves differently on mobile app than it does on mobile browser. Also, there are 2 back buttons, one of them does nothing. - Known Error

Back button on knowledge base behaves differently on mobile app than it does on mobile browser. Also, there are 2 back buttons, one of them does nothing. Description The Environment: Browser(any) & IOS mobile device

Issue Description: Back button on knowledge base behaves differently on mobile app than it does on mobile browser. There are 2 back button, one does nothing.

Steps to Reproduce

Log in to an instance on IOS mobile device or $m.do from browser: 1) Select Knowledge on the navigator 2) Select IT knowledge base 3) open an article 4) Notice there are two back buttons, one on the article header and the other one on the navigation bar.

- 1st Issue: If you click on the back button on the article header, nothing happens on both the mobile app or mobile browser. - 2nd Issue: If you click on the navigation header back button, in the mobile browser it will take you back to the homepage. In the mobile app it will take you back to the previous page.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.