Service Portal - Service Catalog - java.lang.NullPointerExceptionIssue When loading a Service Portal page with the widget SC Categories widget, you see error message like: java.lang.NullPointerException Script source code logged to console Failing widget: 'SC Categories' (4c03cba0cb11020000f8d856634c9ce1) CauseTwo possible causes identified so far: 1. The following article describes an intermittent issue for which restarting the affected nodes provides relief: KB0718502 2. Check if there are Catalog items defined for Tables which don't exist in the instance: To verify this, you can look for items with the Class field like: "Label" on the list view: ResolutionThis issue will occur even if the items are set to active = false, so the only way to prevent the error is to fix the records by assigning them valid tables or removing them