List view form shows blue text for choice list itemsIssue When a user enter a incident list view, the column with a choice list field is showing blue text while others do notReleaseAllCauseThis is due to the fact that when a choice list item is removed from the list, some records still contain this option and will display in blue to signify it is no longer one of the choice that can be chosen. If you go to the Category Configure Choices list you will notice that both Network and Inquiry / Help are not present on the selected side. ResolutionAdding the choice items from Available to Selected will resolve the issue. It is also important to understand why it was removed and if this was intentional or if there is a plan to deprecate the selection.Related LinksDocs for "View ChoiceList Definitions": View choice list definitions