Currency fields calculates wrong value for Kroner currency type on purchase order form - Support and Troubleshooting

Currency fields calculates wrong value for Kroner currency type on purchase order form Description  Symptoms Currency fields calculates wrong value for Kroner currency type on purchase order form,

Issue can be observed via below steps,

Navigate to "Procurement=>Orders=>Purchase Orders" and Open the purcase order record Then go to the related list "Purchase Order line Items" and click on "New" button Select any vendor and select a product catalog, This will populate the list price, cost & total cost, for example 180.00 is shown on the list price field Now click on "Save" form, then this will make the list price as 0.00 or 180,00.00. Below screenshot shows the issue with list price field,

Release Any supported release.

Cause System property "glide.system.locale" was set with value "en.DK". As per product documentation " https://docs.servicenow.com/csh?topicname=locales.html&version=latest ", the local value should be set as per the ISO 3166 language code. The value "en.DK" is not as per the ISO 3166 language code ( https://www.oracle.com/technetwork/java/javase/javase7locales-334809.html) . "da.DK" is the correct language code for the Danish language as per ISO 3166 language code. Resolution Please set system property "glide.system.locale" with correct language code "da.DK" and it should resolve the reported issue.

Additional Information Locale settings

Currency Administration