A single user sees "Failing Widget" errors for "SC Save Bundle" and "SC Shopping Cart Deprecated" when accessing any page with the "Stock Header" widget Description<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms A single user sees "Failing Widget" errors like the following: "Failing widget: 'SC Shopping Cart Deprecated' (f3336978dbaca2007f3bf5131f9619ec) called from: 'Header Menu' (5ef595c1cb12020000f8d856634c9c6e) called from: 'Stock Header' (bf5ec2f2cb10120000f8d856634c9c0c)""Failing widget: 'SC Save Bundle' (6c512f206711220023c82e08f585ef27) called from: 'modal' (b89096930b211200b0b02c6317673a2c) called from: 'SC Shopping Cart Deprecated' (f3336978dbaca2007f3bf5131f9619ec) called from: 'Header Menu' (5ef595c1cb12020000f8d856634c9c6e) called from: 'Stock Header' (bf5ec2f2cb10120000f8d856634c9c0c)" Issue only occurs for one user, they are still able to submit requests, but will see these errors when they navigate to any page containing the Stock Header. Release All Cause There is a record in the "sc_cart" table that is causing the issue. Resolution Navigate to "sc_cart" listSearch for the carts where the User is the User facing the issueExport these recordsDelete these records After removing the records, the system will auto-generate a new "DEFAULT" cart for this user and the errors will go away.