Cannot display members in Project Status PortalDescriptionCannot display members in Project Status PortalRelease or EnvironmentLondonCauseThe quick workaround for this issue is to update "AccessHelper" script include's method "checkPermission" as below AccessHelper.checkPermission = function(table, accessType, sysId) { var gr = new GlideRecord(table); if(!gs.nil(sysId)) gr.get(sysId) var perm = true; if ( accessType == 'read' ) perm = gr.canRead(); if ( accessType == 'write' ) perm = gr.canWrite(); if ( accessType == 'create' ) perm = gr.canCreate(); if ( accessType == 'delete' ) perm = gr.canDelete(); if ( !perm ) throw new PermissionException(); }; Also, we suggest you use the Investment portal instead of Project status portal. The upgrade experience from Project Status Portal to Investment Portal is seamless. All existing board will directly be available. https://docs.servicenow.com/csh?topicname=investment-portal.html&version=latestResolutionUse the Investment Portal starting London