When adding a multi row variable the value are blank and receiving an error in the console logs.Issue <!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms Open a catalog item which has multi row variable.Click on Try it.Add a value to the multi row variable. Notice the values are blank and you will see the following console error: Uncaught TypeError: Cannot read property 'value' of undefined at e.getJSON (js_includes_table_variable.jsx?v=12-20-2018_1717&lp=Mon_Feb_11_22_05_48_PST_2019&c=23_395:481) at e.serialize (js_includes_table_variable.jsx?v=12-20-2018_1717&lp=Mon_Feb_11_22_05_48_PST_2019&c=23_395:353) at e._updateInputElement (js_includes_table_variable.jsx?v=12-20-2018_1717&lp=Mon_Feb_11_22_05_48_PST_2019&c=23_395:341) at e.addRow (js_includes_table_variable.jsx?v=12-20-2018_1717&lp=Mon_Feb_11_22_05_48_PST_2019&c=23_395:125) at saveDialog (catalog_table_variable_dialog.do:351) at HTMLButtonElement.onclick (catalog_table_variable_dialog.do:264) Release London Cause Due to OOB UI pages and a customized UI macro which are skipped during an upgrade. Resolution Go to Upgrade HistoryUnder the Skipped During Upgrade tab, look for the plugin - com.glideapp.servicecatalog.platformOpen the UI macros and UI pages that were customized. In most cases the UI page which will be customized is com.glideapp.servicecatalog_cart_view_v2 Revert them to OOB .