Comments in JSON format are not allowed


JSON should be all data, comments of the form '//…' or '/*…*/' are not allowed.

If you use "//" or "/* */" to comment out Additional options (which is in JSON format) in the Service Portal Widget Instance, the page cannot be loaded.

These are some symptoms you can encounter:

Additional Information

This article on StackOverflow contains useful information: Can comments be used in JSON?