showFieldMsg method does not work on Service Portal - Support and Troubleshooting

showFieldMsg method does not work on Service Portal Description  Symptoms The following client script works on the platform side but does not work on the Service Portal

g_form.showFieldMsg('field_name', 'message');

Release All

Cause On the Service Portal side, a third parameter is required when using the showFieldMsg() method.

Resolution Supply the third parameter in the method, known as the 'type' of message. Specify either of the following values

'info' 'error' 'warning' For example,

g_form.showFieldMsg('field_name', 'message', 'info');