Knowledge bases on Knowledge Portal are not showing knowledge articles


Description

Symptoms


Knowledge bases on Knowledge Portal are not showing knowledge articles. It shows loading (Please find attached screenshot)

Release


London Patch 5

Cause


Configuration mismatch for search context 'Knowledge Base Search'

Resolution


Please follow below steps:

--Go to:

/nav_to.do?uri=cxs_context_config.do?sys_id=03ddb541c31121005655107698ba8f7f 

--Set 'Searcher' to "Knowledge, Social Q&A and pinned"

--Click Save