User is not redirected to SSO link when opening KB article and is not logged inIssue User is not redirected to SSO link when user tries to open KB article and is not logged in.SymptomsUser is not being redirected to SSO link.Release All ReleasesCauseThis happens when no landing page property is configured on the service portal. Landing page redirects users to the login widget which has an embedded script to check if SSO is configured and then redirect the user to SSO link.ResolutionConfigure the landing page property on Service portal configurationRelated LinksConfigure the Service Portal login page6 ways to set up your Service Portal for redirection SUCCESS!