Activities feed on MIM workbench does not show logs for Sent emails when user is clicking on "Send" button - Support and Troubleshooting

Activities feed on MIM workbench does not show logs for Sent emails when user is clicking on "Send" button Description  Symptoms When you go to Communications Tab on MIM workbench and you hit "Send" button, users expect to see an email log on the Activity feed on the Summary Tab. However, it is not seen on the activity feed.

Steps to Reproduce 1. Go to any OOB instance with MIM installed 2. Go to any MI record and open in the workbench 3. Click on Communications -> click on the "Send" button to send out communication emails 4. Go to Summary tab-> observe that there is no log in Activities section on the workbench 5. If you check email logs, emails are sent out correctly as expected Release London and above

Cause - The emails should be in "sent" state to be shown in the activity feed section - The Activity Feed on Summary tab on MIM workbench is that of the Incident. The email is sent from the task of an Incident Communication Plan

Resolution - You will find the email log in the activity feed section of the ICP tasks if you have the "Sent/Received Emails" checked to be shown in the activity feed - This is working as expected