EMC Isilon Cluster is missing Manufacturer and Model ID after discovery - Support and Troubleshooting

EMC Isilon Cluster is missing Manufacturer and Model ID after discovery Description  Symptoms EMC Isilon Cluster is missing Manufacturer and Model ID after discovery

Release London Patch 4 Hot Fix 2

Cause On step 26 of the EMC Isilon Pattern we are setting the Manufacturer and Model ID, which are reference fields, but in some cases discovery may return them as a string value. You will see the Manufacturer and Model ID values returned in the XML payload.

Resolution An additional Pre Sensor has been created for EMC Isilon devices specifically, which is attached to this KB

-Import the attached EMC Isilon Pattern XML into the instance.

-Check the Network Devices - Pre Sensor Pattern Pre/Post Script and remove the EMC Isilon Pattern from the list of associated patterns

-On the new EMC Isilon - Pre Sensor Pattern Pre/Post Script add the EMC Isilon Pattern

-Navigate to Discovery > MID Servers -Click Pattern Sync to Mid

Additional Information

EMC Isilon Discovery