Activity formatter does not show update to fields configured on the Activity Filter - Support and Troubleshooting

Activity formatter does not show update to fields configured on the Activity Filter Issue  Symptoms Activity Formatter not showing updates to fields that are configured on the form

Release ALL

Cause Fields where excluded from Audit ( no_audit=true )

Resolution Remove no_audit=true attribute from the dictionary of the affected field and make sure these field updates are captured on the audit information.

Please Note: Table needs to be audited as well

Additional Information Enable Table Auditing https://docs.servicenow.com/csh?topicname=t_EnableAuditingForATable.html&version=latest

Disabling auditing for a field: https://docs.servicenow.com/csh?topicname=t_ExcludeAFieldFromBeingAudited.html&version=latest

Create an activity formatter https://docs.servicenow.com/csh?topicname=c_ActivityFormatter.html&version=latest