Unable to adjust Priority of an IncidentIssue Unable to adjust Priority of an IncidentCauseValues in Priority Lookup Rules for Impact, Urgency and Priority in table Incident were not present.ResolutionSuggested Customer to create values in Priority Lookup Rules for Impact, Urgency, and Priority by navigating to System Policy -->Priority Lookup Rules from the application menu. Also, informed that based on the values present in this Priority Lookup Rules, Priority will be calculated.