Change Management integration not working with Discovery - Support and Troubleshooting

Change Management integration not working with Discovery Description On the Related List ->'CIs being Changed' tab, discovery state is not in 'In Progress' when a Change Request is moved to Review state.

Release or Environment ALL

Cause Issue is because of not clearing the cache on the production instance.

Resolution After clearing the cache, when the customer tried moving the change request to Review state, we are able to see the discovery state is in 'In Progress' and after few minutes, it moves to Completed.

Additional Information To configure Change Management with Discovery please refer below.

https://docs.servicenow.com/csh?topicname=change-mgmt-integ-wth-Discovery.html&version=latest