Custom fields not visible on knowledge article view page (kb_view) - Support and Troubleshooting

Custom fields not visible on knowledge article view page (kb_view) Description  Symptoms Only the text from the article body is visible on the Knowledge Article "View Page" (kb_view)

Release Kingston Patch 9

Cause The UI macro that renders the content in the "knowledge view article" page needs to be configured to render content from custom fields

Resolution There is a community article that explains in detail for rendering the content from custom fields in the knowledge view article page.

Please refer to the section "How to add field-level security to Knowledge Articles" in the community article mentioned below,

https://community.servicenow.com/community?id=community_blog&sys_id=919c2ee1dbd0dbc01dcaf3231f96192f