How to tell which User Criteria record allows access of a catalog item to a logged-in user - Support and Troubleshooting

How to tell which User Criteria record allows access of a catalog item to a logged-in user Description  Description Customer would like to know which User Criteria record allows access of a catalog item to a logged-in user.

Procedure 1.There's a M2M relationship table between User Criteria and Catalog item: sc_cat_item_user_criteria_mtom

2.In the community discussion, there's a thread talking about the following function to return an array of sys_ids of user criteria available to the current logged-in session: SNC.UserCriteriaLoader.getAllUserCriteria()

https://community.servicenow.com/community?id=community_question&sys_id=bc15836ddbd8dbc01dcaf3231f96190b&view_source=searchResult

3.There's a scoped API named: UserCriteriaLoader, which enables you to get the user criteria associated with a specific user

https://docs.servicenow.com/csh?topicname=UserCriteriaLoaderScoped.html&version=latestml

Applicable Versions London