<h2>Win32_BaseBoard.SerialNumber being returned by discovery instead of win32_BIOS.SerialNumber</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;">Win32_BaseBoard.SerialNumber being returned by discovery instead of win32_BIOS.SerialNumber</p></section></div><div ><h3 >Resolution</h3><section><p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">Discovery is getting baseboard serial number as CI serial number. </span><br style="box-sizing: border-box; color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">However bios serial number should be used instead. </span><br style="box-sizing: border-box; color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="box-sizing: border-box; color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">The solution is to modify the discovery pattern: Windows OS - Servers, and change bios serial numbers to be added after baseboard. </span><br style="box-sizing: border-box; color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">Please refer to screenshot 01 which is the steps after the change on dev instance. </span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"> </p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">Screenshot 01</span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="font-size: 10pt;"><img src="/sys_attachment.do?sys_id=067aa866db42b450e515c22305961984" width="336" height="265" /></span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"> </p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">When moving this pattern to prod instance, you can follow screenshot 02 to export the pattern as XML from the list view, </span><br style="box-sizing: border-box; color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">then import on prod instance, and follow screenshot 03 to sync it with MID server.</span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"> </p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">Screenshot 02</span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;"><img src="/sys_attachment.do?sys_id=0a7aa866db42b450e515c22305961989" width="435" height="281" /></span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"> </p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;">Screenshot 03 </span></p> <p style="box-sizing: border-box; margin: 0.4em 0px 0.5em; line-height: 1.5em; color: #2e2e2e; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;"><span style="color: #455464; font-family: SourceSansPro, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 10pt;"><img src="/sys_attachment.do?sys_id=ca7aa866db42b450e515c2230596198e" width="230" height="403" /></span></p></section></div></article></div>