Some users are not able to view "Communication Tasks" under Summary Tab and "Add" button under Communications Tab in Major Incident Workbench Description Some users are not able to view "Communication Tasks" under Summary Tab and "Add" button under Communications Tab in Major Incident Workbench, even with roles ia_admin and communication_manager. Release or EnvironmentAll versionsResolutionAssigning a language to user record resolves the issue because the language value is used in Major Incident Workbench.