Some users are not able to view "Communication Tasks" under Summary Tab and "Add" button under Communications Tab in Major Incident Workbench Issue Some users are not able to view "Communication Tasks" under Summary Tab and "Add" button under Communications Tab in Major Incident Workbench, even with roles ia_admin and communication_manager. ReleaseAll versionsResolutionAssigning a language to user record resolves the issue because the language value is used in Major Incident Workbench.