Slushbucket is not working to add Read or Write roles to a catalog variablesIssue Slushbucket is not working to add Read or Write roles to a catalog variables This behaviour is caused by duplicate fields Read roles and Write roles in the form. In variable form the fields Read roles and Write are added by default are located in tab Permission. However these fields were added to the main form as well, and they were showing twicw in the form and causing the issue. Service Now doesn't allowed duplicate fields in the same form. To fix the issue please remove duplicate fields Read roles and Write from the main form. See documentation below for further reference. https://docs.servicenow.com/csh?topicname=t_CreateAVariableForACatalogItem.html&version=latest