How can I open a non-servicenow website from a UI action? - Support and Troubleshooting

How can I open a non-servicenow website from a UI action? Issue  Description Here are some example scripts that can be used to configure a UI action to open a URL on a web browser tab.

Procedure Firstly, it is important that you have the "client" checkbox ticked so that the script can be executed on the client side.

Then in the onclick field, you should specify the function used to trigger the new URL to open

i.e openWindow()

And then in the script field, we can then specify the methods to open the URL:

Example 1:

function openWindow(){ top.window.open(' https://www.google.com ','_blank') ; }

Example 2:

function openWindow(){ var url = ' https://www.google.com '; g_navigation.openPopup(url); }

Note that the URL has "https://" appended to the URL. Without this protocol, the system will treat your URL as a relative path and append it to your instance URL i.e

https:// .service-now.com/www.google.com

Applicable Versions All