Users are redirected to the Service Portal homepage when trying to open record from a list entryDescriptionUsers are redirected to the Service Portal homepage when trying to open a record from list. This happens on every attempt after the first successful opening of a record. Refresing the web page temporarily fixes the problem until the second opening attempt is done. Release or EnvironmentAllCauseThis can be caused by having a custom widget on the page. The custom widget does not have to be the one being clicked-on to open the record on a list. If 2 list-centric widgets are on the same page: 1 custom 1 OOB, then clicking on either of them will redirect the user to the Service Portal homepageResolutionRemove the custom widget from the page.