Reports using the kb-use table to report on article views are not reporting correctlyDescriptionReports using the kb-use table to report on article views are not reporting correctlyRelease or EnvironmentALLCauseKnowledgeHelp Script include was modifiedResolutionKnowledgeHelp Script include was customized and that did not count the no.of views on the article. Reverting this to OOB, resolved the issue.