How to remove the default value for Survey Numeric scale - Support and Troubleshooting

How to remove the default value for Survey Numeric scale Description Whenever creating a Survey with a Numeric Scale Question Type, it is by default selecting the first value when the survey page is viewed.

Resolution To remove the default selection for a survey question, please follow the below steps:

1) Go to the table survey_question_new.

2) From the Form layout select the checkbox field. Do not select the first choice.

3) Its value is "false" by default. Setting it to "true" fixes the issue removing the default selection.

Note : This issue is seen only when using the Legacy Surveys.

For more information on the Survey Management please refer the below documentation :

https://docs.servicenow.com/csh?topicname=r_ServiceNowPlatform.html&version=latest