Reference Qualifiers are being checked as query conditions in the Mobile UI "Insufficient rights to query records" - Known Error

Reference Qualifiers are being checked as query conditions in the Mobile UI "Insufficient rights to query records" Description In the Mobile UI, the fields used in a reference qualifier are being checked for read access as if they were part of the filter and if the user does not have access to those fields they are not getting any records due to an invalid query.

Steps to Reproduce

This should be reproducible OOB because the Assigned To field has a reference qual of 'Roles is itil' and an ACL on the sys_user.Roles field which itil users do not pass.

1. Impersonate Beth Anglin (or some other itil user) 2. Switch to the mobile UI (/$m.do) 3. Navigate to a list of incidents and select an incident 4. If needed, click the top section of the form to view the detail page with all the fields (if the assigned to field is not there, you need to add it in the mobile view of the incident form) 5. Click the search icon for the assigned to Field.

Expected behavior: You should get a list of records, you can see the list in the normal UI.

Actual behavior: You get no records back and in the iPhone app, you see a message "Insufficient rights to query records".

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.