How to add Default filter when "Edit" button is clicked from related lists to add/remove items - Support and Troubleshooting

How to add Default filter when "Edit" button is clicked from related lists to add/remove items Issue  Description Following KB Article will explain you, how you can have default filter when you click on "Edit" Button in related lists

Procedure Navigate to any OOB Instance Navigate to incident.list and open any Incident record. Go to its related lists for ex. Child Incidents Right click on any column's breadcrumb icon. Configure ->List Control List Control form will be opened. Configure -> Form Layout. Add "Edit Default Filter" on Form. Give your default filter condition for ex. Active - true. update record. Repeat step 2 and 3. Click on Edit button. " Active - true " filter condition is already applied and collection list will be shown accordingly.

Applicable Versions All Release

Additional Information https://community.servicenow.com/community?id=community_question&sys_id=60534325dbd8dbc01dcaf3231f961935

KB0720455 - In the related list, the 'Edit' button does not appear for ITIL users