Display RITM number on the order status cart layout.


Description

Display the RITM on the Cart Layout

Release or Environment

ALL

Resolution

Go to Service catalog ==> Maintain cart layouts==> Browser screens==> Search for order status screen ==>click the checkbox for the "Request Item Number column".

https://community.servicenow.com/community?id=community_question&sys_id=11944ba9dbd8dbc01dcaf3231f961973