[list v2] The list view "sys_ref_list" returns a mostly blank result - Known Error

[list v2] The list view "sys_ref_list" returns a mostly blank result Description When viewing a table via the "sys_ref_list" view, the results show blank values on the list.

Steps to Reproduce

Navigate to a table with a configured list view with the following URL format: / .do?sysparm_view=sys_ref_list

For example: /alm_asset_list.do?sysparm_view=sys_ref_list

sys_ref_list view for the alm_asset table: /sys_ui_list.do?sys_id=a12802f237112000fceabfc8bcbe5dc4

As a result, the first column will be blank, while the rest of the columns are missing.

Workaround This problem only occurs when users browse directly to the table list view to configure the fields, i.e: / _list.do?sysparm_view=sys_ref_list

By design sys_ref_list requires a target parameter, can not be accessed directly from the URL. Configuring the list view by the pop-up window from a reference field to the table workarounds this issue.