Title missing when viewing knowledge article.


Description

Knowledge article missing title.

Release or Environment

Kingston Patch 10

Cause

Update to kb_view skipped due to customization.

Resolution

The behavior seen is related to the UI page 'kb_view'. This script appears to have been customized. Due to this, the record was skipped on upgrade. The skipped record in upgrade history has a 'Reverse to Base System' which will provided the latest version of the record.