Can users with No roles access ' My Approval " module in ServiceNow?Issue Can End Users with no roles approve/request the requests through ' My Approval " Module ?ResolutionNon Role Users can access the My Approval module to approve any records , if they do not want to use the My Approvals widget on the Service Portal.Related LinksIn ServiceNow we have different ways of approving a record where the approvers with no roles are allowed to approve record. By Default, the My Approval module is available only for ITIL (Information technology infrastructure library) and admin users, but to make it available for non-role users follow the below steps : 1. Goto Self Service > My Approvals 2. Click on the pencil icon beside the module 3. Edit the field " roles " and remove any roles added to make the module available across all the users. There are also other ways of approving the requests without making changes to the My Approval module. > There is an out of the box notification setup on the sysapproval_approver table, which sends out a notification to all the users based on the design customer develop to trigger the notifications. > With this, an email is sent to the approver, where they can directly approve the record from the email by clicking on either ' Approve ' or ' Reject ' > The customers can also use the My Approval Widget on the self-service portal for approving the records.