Early Release Program - OverviewIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } What is the Early Release Program? The Early Release Program provides existing customers the opportunity to upgrade to a version of the latest ServiceNow family release prior to Market Launch, also referred to as "General Availability" or "GA". The program provides additional time to test release capabilities and the opportunity to try new features in the customer's own environment. Early Availability (EA) is available at least 45 days prior to General Availability and offers a production-ready version for upgrade on both sub-production and production environments. Who should participate? All existing customers* and partners are encouraged to participate in the Early Release Program. *Exclusions: Government Community Cloud (GCC) customers and other Regulated Markets are not eligible to participate in the Early Release Program. These customers rely upon additional certification which will only be attributed to general availability releases.Self-hosted customers can participate in EA - interested participants should raise a case and ask for access to the EA version. How do customers participate? Customers and partners can self-register via Now Support Service Catalog or Account Executives can register on their behalf. By registering for the early release program registered participants will be eligible to participate and will receive an e-mail notification to schedule their upgrade using Now Support Instance Dashboard upon EA version's release. Note: To unregister/unsubscribe your account from the early release program please contact earlyavailability@servicenow.com. Now Platform Brazil Early Release Program Key Dates: August 2026: Early Release Program Registration OpensMid September 2026: Early Availability Begins How is Early Release Program rolled out? Once the Early Availability program begins, all registered customer accounts will be entitled to the release and invited to schedule their upgrade via the Now Support Instance Dashboard. Customers/Partners register for the programThe Early Availability build becomes available, registered accounts will receive an e-mail announcements, and accounts will be entitled to upgrade their non-production and production instances via the Now Support Instance Dashboard. Note: during this time technology partners can utilize the Early Availability build to build and submit for ServiceNow store certification prior to market launch. The General Availability build becomes available, all accounts will receive an e-mail announcement, accounts will no longer be able to schedule EA build upgrades, and all customer and partner accounts will be able to upgrade to the GA version via the Now Support Instance Dashboard. If your instance is on the EA build after GA release the account can upgrade to the latest version or allow the patching program to automatically target non-production and production instances to the latest version 30 days post General Availability. Questions? For additional questions, please visit program FAQs, contact your Account Executive, or email earlyavailability@servicenow.com. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Brazil Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Brazil